CyberShop never collects payment. We are a catalogue and an introduction, not a shop. Agree the details on WhatsApp, then verify the goods or service and only pay the seller when you are satisfied.

Read your analytics: from views to WhatsApp

See what buyers look at, what they tap, and where interest dies — then fix the right thing.

Sellers · 3 min read

The one funnel that matters

Your analytics follow buyers from viewing a listing to tapping WhatsApp. Each drop-off point tells a different story:

  1. Views but no taps → photos, title or price are not convincing. Improve those first.
  2. Taps but no sales → the chat experience: reply speed, clarity, delivery offer.
  3. No views at all → your titles do not match what buyers search for; rename like a buyer.

Your weekly digest

Once a week CyberShop sends your week in numbers — views, WhatsApp taps, new leads and sales you marked — as a notification (and email, if enabled). It is your receipt for what the storefront earned you; if the numbers look wrong, the funnel above tells you which step to fix.

Make it a habit

Glance weekly, change one thing at a time, and watch the next week. Small, steady fixes compound — that is the entire secret of the stores at the top of your category.

Put it into practice

This guide is about a real place in the app — go straight there.

Open analytics →