Terms of Service
Last updated: September 2026
Read this first: CyberShop is free to browse and never takes a buyer’s money. There is no checkout here and no escrow. Because we are not in the deal, you must verify before you pay — inspect the goods or see the service done, then pay the seller directly. See the safety guide for the rules we ask every visitor to follow.
1. What CyberShop is
CyberShop is a directory and catalogue platform. Vendors publish storefronts and catalogues; buyers browse them and contact the vendor directly on WhatsApp. CyberShop is not a party to any deal between a buyer and a vendor: we never hold goods, never handle buyer payments, never ship anything, and never take a cut of a sale.
2. What CyberShop is not
We are not an escrow service, a marketplace of record, a delivery company, or a payment agent. Any money that changes hands between a buyer and a vendor happens entirely outside CyberShop, on terms the two of them agree on.
No buyer protection, by design. We cannot refund, reverse, or guarantee a payment we never received, and we cannot vouch for every listing. What we do instead is keep the market legible: reports are reviewed by a human, scam listings are removed, and vendors who break the rules lose their stall. Until you have verified the goods or the service, do not send money — nobody from CyberShop will ever ask you to.
3. Your account
- You must give accurate information when registering a business.
- Keep your password safe; you are responsible for activity under your account.
- You must be allowed to trade the goods and services you list, and comply with all applicable Nigerian laws (including tax and consumer-protection rules).
4. Subscriptions & payments to us
- Vendor plans renew on the interval shown at checkout until cancelled.
- Bank-transfer payments become a subscription only after our team verifies your proof; Paystack payments activate automatically after verification.
- Receipts for platform subscription payments are available in your dashboard under Plan & Billing.
- If a payment is refunded or charged back, the associated plan or add-on may be deactivated.
5. What you may not list
No prohibited or regulated goods (weapons, drugs, human or wildlife products, counterfeit items), no financial scams or “too good to be true” money-doubling offers, no adult content, nothing that infringes someone else's rights. We may remove listings and suspend stores that break these rules — with a note explaining why.
6. Content you give us
You keep ownership of your catalogue content. You give us permission to display it on your storefront, in previews (for example on WhatsApp), and in promotional features of the platform. Don't post content you have no right to publish.
7. Availability
We work hard to keep the market open, but the service is provided “as is”. We are not liable for lost profits or deals that fell through — including when the platform is temporarily unavailable.
8. Closing accounts
You can stop using CyberShop at any time. We can suspend or close accounts that break these terms, break the law, or harm buyers, vendors, or the platform.
9. Changes
We may update these terms as the platform grows. Material changes will be announced on the platform. Continuing to use CyberShop after a change means you accept it.
10. Contact
Questions about these terms? Contact us — a human reads it.